Coffee Bar Attendant

About Company:

Embergrove Hospitality is an independent, nimble, and gritty hospitality management company that proudly oversees 12 distinctive hotel locations, along with several bars and restaurants across the Midwest. Rooted in genuine, from-the-heart hospitality, the Embergrove team blends ingenuity, transparency, and hard work to deliver memorable guest experiences and strong business results.

With deep Midwestern roots and a hands-on approach, Embergrove manages every property with an entrepreneurial spirit—combining creative strategy, disciplined revenue management, and in-house marketing expertise. From boutique hotels to full-service properties, each location reflects Embergrove’s belief that exceptional hospitality starts with authentic people, thoughtful service, and relentless dedication to excellence.

About the Role:

As a Coffee Bar Attendant at Honey Creek Resort, you will play a vital role in delivering an exceptional guest experience by preparing and serving high-quality coffee and related beverages. Your primary focus will be to ensure that every guest receives prompt, courteous, and personalized service in a clean and welcoming environment. You will be responsible for maintaining the coffee bar’s appearance, managing inventory, and adhering to health and safety standards. This role requires a passion for coffee culture and a commitment to upholding the resort’s reputation for excellence. Ultimately, your efforts will contribute to creating memorable moments for guests, encouraging repeat visits and positive word-of-mouth for Honey Creek Resort.

Minimum Qualifications:

• High school diploma or equivalent.
• Previous experience in a customer service role, preferably in a food and beverage environment.
• Basic knowledge of coffee preparation and familiarity with coffee equipment.
• Ability to stand for extended periods and perform repetitive tasks.
• Strong communication skills and a friendly, approachable demeanor.

Preferred Qualifications:

• Barista certification or formal training in coffee preparation.
• Experience working in a hospitality or resort setting.
• Knowledge of specialty coffee beans and brewing techniques.
• Ability to handle cash transactions and operate point-of-sale systems.
• Multilingual skills to assist a diverse guest population.

Responsibilities:

• Prepare and serve a variety of coffee beverages, including espresso, cappuccino, latte, and brewed coffee, according to established recipes and guest preferences.
• Greet guests warmly, take orders accurately, and provide recommendations based on guest tastes and menu offerings.
• Maintain cleanliness and organization of the coffee bar area, including equipment sanitation and restocking supplies as needed.
• Operate coffee machines and other related equipment safely and efficiently, performing routine maintenance checks.
• Manage inventory levels by tracking usage and communicating supply needs to management to ensure uninterrupted service.
• Adhere to all food safety, hygiene, and health regulations to provide a safe environment for guests and staff.
• Collaborate with other resort departments to support special events and accommodate guest needs.

Skills:

The required skills such as customer service and basic coffee preparation are essential for daily interactions with guests, ensuring their orders are fulfilled accurately and efficiently. Communication skills enable you to engage with guests warmly and handle any inquiries or special requests professionally. Attention to detail is critical when preparing beverages to meet quality standards and maintaining cleanliness to comply with health regulations. Preferred skills like barista certification and knowledge of specialty coffee enhance your ability to offer expert recommendations and elevate the guest experience. Additionally, proficiency with point-of-sale systems and multilingual abilities support smooth transactions and effective communication with a diverse clientele.

We value our team members and offer competitive pay along with benefits for eligible employees, including:

• 401(k) retirement savings plan
• Paid time off
• Employee discounts
• Health insurance options