Security

About Company:

Embergrove Hospitality is an independent, nimble, and gritty hospitality management company that proudly oversees 12 distinctive hotel locations, along with several bars and restaurants across the Midwest. Rooted in genuine, from-the-heart hospitality, the Embergrove team blends ingenuity, transparency, and hard work to deliver memorable guest experiences and strong business results.

With deep Midwestern roots and a hands-on approach, Embergrove manages every property with an entrepreneurial spirit—combining creative strategy, disciplined revenue management, and in-house marketing expertise. From boutique hotels to full-service properties, each location reflects Embergrove’s belief that exceptional hospitality starts with authentic people, thoughtful service, and relentless dedication to excellence.

About the Role:

The Security position at Honey Creek Resort is pivotal in ensuring the safety and well-being of all guests, staff, and property within the resort premises. This role involves proactive monitoring and rapid response to any security incidents, maintaining a secure environment that supports a positive guest experience. The Security team member will collaborate closely with management and local law enforcement when necessary to uphold safety standards and compliance with regulations. Through vigilant observation and effective communication, the role aims to prevent potential risks and address emergencies efficiently. Ultimately, this position contributes to the resort’s reputation as a safe and welcoming destination for all visitors.

Minimum Qualifications:

• High school diploma or equivalent.
• Prior experience in security, law enforcement, or a related field.
• Ability to pass background checks and drug screening.
• Basic knowledge of security operations and emergency response procedures.
• Strong observational skills and physical fitness to perform patrol duties.

Preferred Qualifications:

• Certification in security training or first aid/CPR.
• Experience working in hospitality or resort environments.
• Familiarity with surveillance technology and alarm systems.
• Excellent communication and conflict resolution skills.
• Ability to work flexible hours, including nights, weekends, and holidays.

Responsibilities:

• Conduct regular patrols of the resort grounds, buildings, and parking areas to deter and detect signs of intrusion or unusual activity.
• Monitor surveillance equipment and alarm systems to identify and respond to security breaches or emergencies promptly.
• Assist guests and staff by providing directions, information, and support while maintaining a professional and approachable demeanor.
• Document and report all incidents, accidents, and suspicious activities accurately and in a timely manner to management.
• Collaborate with local law enforcement and emergency services when necessary to manage incidents and ensure compliance with safety protocols.

Skills:

The required skills such as strong observational abilities and knowledge of security protocols are essential for effectively monitoring the resort and identifying potential threats. Physical fitness enables the security professional to conduct thorough patrols and respond swiftly to incidents. Communication skills are used daily to interact with guests and staff, providing assistance and de-escalating situations when necessary. Preferred skills like familiarity with surveillance technology enhance the ability to monitor multiple areas simultaneously and respond proactively. Additionally, conflict resolution and first aid skills contribute to managing emergencies calmly and ensuring the safety and comfort of all individuals on the property.